Frequently Asked Questions

Everything you need to know about your GlowDiva experience.

Are GlowDiva products cruelty-free and vegan?

Yes, we are proud to be 100% cruelty-free. The majority of our products are also vegan, and you can find specific ingredient lists on each product page.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location.

What is your return policy if a shade doesn't match?

We want you to love your glow! If a shade isn't right for you, we offer a 30-day exchange or return policy on all gently used makeup and skincare products.

Can I track my shipment in real-time?

Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Afterpay.

Do you offer professional consultations for skincare routines?

Yes! You can book a free 15-minute virtual consultation with one of our GlowDiva beauty experts to find the perfect routine for your skin type.